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Talking Tech, Politics, Policy, and More with Keith Rabois (Transcript 1/18/17)

As we have done in the past before, Keith Rabois made time to share his thoughts on how tech and society at large may be altered with the new Administration which assumed office this week. While I don’t always agree with Keith, having read his perspectives for years now, he is more often right about things and quite frequently. We also share a personal interest in observing politics (from different sides of the spectrum), so we got together a day before the inauguration and recorded a conversation on a range of topics. Below is an edited, partial transcript of our discussion. The opinions expressed here belong to each individual only.

Introduction and Personal Biases

@semil: Keith has always been great at making time. So, let’s see January 18th, two days before the inauguration.
@rabois: It’s crazy. Isn’t it?
@semil: It’s crazy. I wanted to dive into a lot of topics. As brief context, you were an early supporter of Ted Cruz. You were classmate to Ted Cruz.
@rabois: I actually I didn’t support Ted. I was a classmate in law school. Actually, technically a supporter of Scott Walker, which shows how well our predictions and endorsements, how far they go. But, I didn’t endorse anybody after that.
@semil: Got it.  I want to be clear about my biases too. This is difficult topic for many people. From my point of view, my bias is that I would’ve wanted the Democrats to win. But I completely understand how this happened and we’ll try as best as we can to take an apolitical approach here and focus more on analysis.

On Retaliation Toward Tech

@semil: The number one thing to kick off with, and you mentioned this in the conversation you had with Emily Chang (on Bloomberg) a little bit: given the personality of the new Commander-in-chief – and this sort of harkens back to how Nixon was – and given the tenor of the attack from, let’s say, Silicon Valley/tech and entrepreneurship – that includes investors, executives, founders – should people be on alert for some type of retribution or some type of retaliation?
@rabois: Most of the large companies post the election results have changed their tenor, changed their attitude. They are trying to dial back the ledge that they walked over. I think it is very difficult as a public and traded company to take up a partisan position, and most mature industries don’t in fact. For example, Wall Street gives lots of money to Democrats. Wall Street doesn’t probably love the fact that Democrats tend to regulate Wall Street and, all of a sudden to deregulate it, but they are very careful to not to get themselves in the middle of the bull’s eye. And I think Silicon Valley, being kind of a newish, more recent power, hasn’t realized the consequences of being wrong, and being partisan.
@semil: At a time when we have Twitter, Facebook, and everything is now semi-public.
@rabois: The contributions were public and have been public for a long time, but the attitude of employees, the bigger… the “___ Trump” homepage. You just can’t do stuff like that and not pay consequences when the other party particularly controls both sides – in the Congress, House, Senate and the President – and so everybody is reacting from Jeff Bezos to Eric Schmidt. They are all trying to become friends.

On Peter Thiel

@rabois: One of my friends said to me that, in many ways, Peter Thiel saved technology, because had Peter not been a Trump supporter, and had he not shown that there is at least some diversity of views in Silicon Valley about politics, I think the desire, the President being somewhat vindictive just from purely public statements and attitudes, and the traditional views of the Republican party, I think given the contribution level, given the expressed outrage, absent Peter’s intervention, I think technology would have a real problem right now.
@semil: And do you think Peter is like a bridge?
@rabois: Well, he’s up on the bridge as you saw sort of famously with this tech meeting that Recode has been covering substantially and vigorously. But, the reality is there’s very few people in technology with access to what would seem to be the President of the United States. Most companies want that access. The larger the company, the more they want the access across multiple verticals: financial services, healthcare obviously.

Peter made one of the great asymmetric bets in history. If you think about this from a classic, venture, startup perspective; everybody thought he was crazy and wrong and it turned out he was right. That’s a good incentive and accumulates to a lot of money, accumulate to a lot of power. This is actually a metaphor for what happened. I occasionally get accused of being part of the PayPal mafia, and people sometimes forget the history of PayPal. All the people that worked at PayPal were complete misfits and had no establishment contacts to Silicon Valley whatsoever. Yet in about from five years from 2002 to 2007, we went to become central casting in Silicon Valley, and almost accused of being the establishment. What happened was in 2003, 2004, 2005, nobody thought that there was another wave of technology innovation coming, because there was a nuclear winter in Silicon Valley, and particularly on the consumer side.

All founders who needed money sort of gravitated to Peter, Reid Hoffman, and to some extent, Sequoia and people like me, and it turns out there was another way. Some of our best turned out to be pretty good. We moved from outliers to central sort of central force in two to three years.
Peter’s bet on Trump has made him from an outlier in politics to a very central force in politics overnight. Now, he has to decide how to use that, how to leverage that, and see what happens. But it could have the same dynamic where Peter becomes a top one, two, three, four, player in politics just like he has been in technology.
@semil: Do you see him having ambitions on an elected official basis or on a more appointed position basis?
@rabois: I think he cares about influencing specific policies, and the question will be can he do that from afar or not. A lot of people have the desire to do that from afar for lots of great reasons. It’s very, very, difficult to do that. In practice, it doesn’t work so well.
When you become President of the United States, there are so many bubbles that get created around you. Some of it’s security bubbles, some of it’s a political bubble where people try to crowd out other people. So, it’s really difficult to influence the President from afar.
So, I think at some point he may have to think about taking a more active role. For now, I suspect he’ll try to influence from afar and by placing the right people in the right places.

Fighting Words From Tech Incumbents vs Tech CEOs

@semil: Do you think there’s a difference when it comes to talking publicly about politics between the Bezos’, Eric Schmidts of the world, or sort of large tech incumbents versus the startups and the VCs that back them?
@rabois: Startups can clearly be more reckless. I mean, startups are like Pirates, and the Apples and Googles are like the Navy. For startups, nobody really cares, for the most part, what the attitudes of the founders are and whether they endorse a particular candidate. But as a publicly-traded entity, you just can’t be partisan and expect to be a publicly-traded entity. You have shareholders.
Mark Zuckerberg at Facebook actually handled it very well when there was alleged controversy around Peter. He said, “Look we want to be a company that has a product that is used by billions of people. If we are going to be used by literally billions of people, we can’t alienate half of the United States. That makes no sense whatsoever.” So, I think he and Facebook probably navigated a very complicated morass quite well.

On The Tech Sector as a “Boogeyman”

@semil: I’ve read this narrative– I personally disagree with it, but I wanted to get your view which is, “The tech industry, either at large, or the startup industry – since there’s such a concentration of wealth here – will turn into kind of a bogeyman or a target as well.” I tend to think of tech as more aspirational and people use the product and services on a daily basis, but do you think that that negative narrative could increase or grow during a new administration?
@rabois: It could, but I don’t really believe in the narrative. The evidence is against the narrative. For example, when I travel back to high school where I grew up, which is very far removed from technology, people really want to be in technology and are really interested in what I do, and how to find routes for actually now outpace their kids, which is a little embarrassing of using in technology. I’m dating myself badly here. Secondarily, I’ve seen public studies of sort of different industry reputations, and tech is always the number one or two most highly-regarded industry in the world. So, it depends compared to what? And tech is not perfect. Tech has lots of flaws. But when you compare human endeavors to other human endeavors, to other human endeavors, tech stocks up by any metric quite well.

On Entrepreneurial Responses To A Trump Administration

@semil: Do you think that there’s any room or place or… requirement isn’t the right word, but obligation for entrepreneurs or companies to either be part of the next wave coming up, or building products and services to either amplify or combat policy that they don’t like?
@rabois: Absolutely. One of the things that we do here at Khosla Ventures is we filter all our investments by impact. There are lots of things that can make money that we don’t invest in, or aren’t interested in, and then when we find something that we think has potential high impact on society, in a positive direction, we are more likely to invest. So, it’s absolutely the right and positive thing for people to build companies that are sort of the change they want to see in the world. I think it’s also… one interesting thing about Trump winning is I think it will encourage more political behavior, more activity by non-professional politicians. So, I think more Silicon Valley people may run for office, more technology entrepreneurs may run for office, because it’s now established that it’s at least possible for someone who hasn’t spent his or her life in politics to be extremely successful. I think that will encourage more people to run for different levels of office – whether it’s the House, the Senate, the Governor or President – and I think that’s a great thing, to have more talented people, from more diverse set of backgrounds, running for office than 40 years in politics.

On Fake News

@semil: What’s your point of view on the fake news debate? There’s a debate around Facebook and news, and then just generally around filter bubbles. And what could entrepreneurs do to fix that if it is a problem? One of the issues I am finding is we think of incumbent companies as “you can disrupt them.” The issue with the incumbent companies that are built on top of the Internet or mobile networks is the network effects kick in, and they seemingly get stronger, and you have the founders either in control or close by. So, what can people do? Clearly we have free will to pick and choose where we get our media from, but that’s probably not the case of where people are going.
@rabois: I’m skeptical about this fake news debate for two reasons: One, I’ve seen no evidence that any voters in the United States are less informed than they were in any prior election in the American history. I’d like to see some comparative data that shows there’s been some decline in knowledge about the world, knowledge about policies, knowledge about candidates, and there’s none of that evidence. Two, I think that this is mostly the last gasp of the traditional media trying to reinsert themselves as a gatekeeper. Basically, what the Internet does classically across all industries is it eliminates gatekeepers, and you eliminate gatekeepers and get a wider array of opinions. Some of those opinions actually may thrive, that the gatekeepers would have filtered.

Naval [Ravikant] posted quite elegantly about this. I have read all the Startup Boy blogs about politics – they are incredible – and so I think that’s just one of the bigger drivers, the people complaining about fake news or all mass media types, not normal people. Then, the third is I think it’s a hard problem. I think you can discriminate between hoaxes and what I’d call hyper-partisan behavior.

Hoaxes are easier to filter, easier to eliminate, although people still buy the National Enquirer. There’s demand. That’s another point, that throughout history, the National Enquirer has been publishing fake news, hoaxes, for decades and it’s sort of unpopular.

We’ve had wars based upon fake news intentionally. If you take the American history, you learn about the Spanish-American War and how the first newspaper publication sort of manufactured the conflict. So, this is nothing new as far as I am concerned, but I think there is a way to eliminate intentional hoaxes versus my interpretation of facts that leads me to a conclusion, that may or may not be “true.” I think that is a problem and technology companies want to stop that.

On Deregulation

@semil: Do you expect deregulation and do you expect it in a couple of industries, or literally are we looking at all of them and thinking about them?
@rabois: I’m a conservative. I would wish we would deregulate and relook at regulations across all industries. I doubt that will happen. I think it will be concentrated in a couple of verticals mostly driven by a very senior leader in the government who wants to take on the agenda in that vertical. I think it’s generally good for startups. Startup’s thrive on chaos, unpredictability, and flux in the system. And so when you do regulate something, it creates a lot of uncertainty, which maybe be bad for society, or difficult for society at large – and incumbents have challenges with that – but it’s a great opportunity for a new company to take advantages of the tectonic plates shifting.

On Reexamining Everything With Fresh Eyes

@semil: It seems like the incoming administration’s brand is to say “unconventional rule-breaking got us here,” and so it is probably a license to look at everything with fresh eyes.
@rabois: I think there is a license to look at things with fresh eyes and you can see some of the appointments the administration is making clearly reflect that. Some are a little bit more traditional.
@semil: Any ones that you would mark as traditional versus like a revisiting?
@rabois: Well I think the… for better or for worse, the Secretary of Education, the Administrator of the EPA, are examples of an attempt energy, possibly, examples to rethink from first principles, which will be interesting to see how that plays out I suspect the SEC is a pretty traditional appointee. So, it varies. I think in foreign policy, nobody really knows. I think there’s conflict among several of the senior people that are on the foreign policy team. So, how that plays out and how…
@semil: That will be a Netflix show.
@rabois: Yeah, and how the president arbitrates those disputes because they have very different views. I just was watching the new UN ambassador’s testimony this morning, which in my opinion is perfect and awesome, but she disagrees with several other people, including the President, on several things. So, that would be an interesting sort of administration to watch.

I think it’s healthy that he has hired effectively a diverse set of views. So, take Russia for example. Lots of people on his staff think Russia is evil. Other people think Russia is a great ally and should be trusted, and will be a great counterweight to China.

Those are pretty different views, and I think it’s a smart thing to have a divergent set of views in the Cabinet, but someone is ultimately going to have to make a decision because the rubber will meet the road at the policy level at some point.

On Impact of Social Media on Domestic & Foreign Policy

@semil: On this idea or license to rethink from first principles – let’s say the EPA or any other agency – what has enabled us to go from within a 40-year period of building up and trusting institutions all the way to today, in what seems like erosion of that trust and a license to question all of that. How did that happen so quickly?
@rabois: Social media has played a lot of a role now, particularly Twitter, in allowing people who want to critique the establishment, giving them a platform and an opportunity to develop an audience, and not have to run through people who have filters. The filters tend to take that stuff out. Filters tend to eliminate critiques of the establishment, and those filters are gone. Whether you use Twitter, or whether you use Facebook, or whether you use Reddit, which are really the three major choices. All of those have a lot of people with new ideas, new data, to publish “them” and distribute them, and attract a following, and that changes the debate.

You’re going to see this for better or for worse. I think in some areas it will turn out really well, that we’ve rethought policies from the first principle. For example, two of my own pet peeves, I have never thought the One China policy makes any sense. However, the foreign policy establishment within the United States has made it impossible for 40 years to revisit that conversation, and then one day Trump woke up, made a phone call, or returned a phone call, and started tweeting about it. And that’s changed 40 to 50 years of American foreign policy, which I think has been for the better. Or two, Trump is proposing to move the US embassy in Israel. That’s fundamentally changing the American foreign policy since the mid 1980s, which was the position, and I think that’s a good thing from my perspective.

On How This “Change” Will Feel

@rabois: There’s a lot of positive examples of rethinking things. The President-Elect is probably more like a bulldozer, and maybe a bulldozer without a refined GPS, and it depends on what you think of the general terrain. If you love the general terrain, he’s going to bulldoze over some things people like. If you don’t think the general terrain is safe or secure or prosperous, then it’s going to be great to have this bulldozer. Because when you bulldoze, who knows what plants are going to emerge? Some of them might be awesome crops. It’s going to depend upon your pre-existing views about the general status of the United States, and general policies, whether you like Trump or not.
@semil: And if this wave continues, whether Trump is leading it or not over an eight-year period, the effects of that will be felt like over the rest of everyone’s business lifetime who is watching this.
@rabois: Absolutely. The consequences are sometimes hard to tell in the short term. Things that look crazy or wrong in the short term turned out to be brilliant, and things that look smart sometimes look disastrous. The classic example that everybody is familiar with is, the government gives us all this advice about what food to eat. It’s basically been wrong for 30 or 40 years, and had you ignored the government’s advice on food, you’d probably be better off, than worse off. That’s why we have all these obese Americans, as people actually listen to the government. Government policy can be terrible for society and it may take 10, 20, 30, 40 years to see that. Sometimes government policy that’s wrong at the time, in short term, may look to be brilliant later.
@semil: And it will obviously affect people at different generations, at different times, right? So, it can seem unfair in the beginning and then sort of, in some cases, gets better or worse overtime.

On Healthcare

@rabois: [Healthcare] is a pretty popular topic. Everybody has an opinion on it. But fundamentally, whether you like Obamacare or not, there are some structural problems with healthcare in the United States. Certainly not ideal. They’re certainly better things that we can be investing in that will lead to better lifespans, better outcomes for lots of people. At some point, the American people and the American politicians are going to have to address some of the root causes. So whether repealing Obamacare makes things worse in the short term is part of the question because, obviously, people care about their health care. But the question is: What happens in 2 years, 4 years, 6 years, 10 years? If things got worse for 2 years, but we are fundamentally on a solid plane for the rest of my life, that might be better.
So, there’s these short-term and long-term trade-offs, and then you layer that all out in politics, which is there are voters who care more about different time dimensions.
@semil: And the branding of what policies are in place.
@rabois: Yeah. Exactly. So, there’s multiple variables.

Obamacare and Replacements

@semil: In the immediate term, to get micro for a second, what do you think the Congress will do in terms of the desire to, let’s say, “repeal Obamacare”, but then have something in place? What will happen with that?
@rabois: Well, I think they are kind of stuck in this crazy box, which is a function of procedural rules, as I was kind of Tweeting about a couple of weeks ago. It’s easy to repeal Obamacare because there’s a way to do that with only 51 votes in the Senate, and there’s not a way to create a new Obamacare. A replacement with only 50 votes, you need probably 60. So, the structural desire to repeal and replace almost can’t be done in one step, which creates this perversity of the only structural way, like procedural way, to do this is may be to have to do a repeal first, without being able to replace technically. But the uncertainty of that to people, to the market, may be too dramatic for people to handle, so the Republicans may need to rethink how to do that, and how to do something that could get 60 votes, or somehow survive a filibuster at the Senate. It’s a very complicated challenge there, because of the filibuster rule that’s still possible.

On Immigration

@semil: Let’s move on to probably the most emotionally-contested issue, which I would say is around immigration. Obviously, in the campaign, a lot of stuff was said that is frankly crazy and scared a lot of people. What are we going to see now with Sessions in place? What should people expect? Will it be more along the lines of people wanting to follow rule of law and saying like everyone needs to be through a system? Or could it go over into another extreme?
@rabois: I have a counter-intuitive sort of point of view on this – is I actually think that for skilled workers, H1B, traditional immigrants, it’s going to get easier and not harder. Then for unskilled workers, it’s going to get harder and not easier.
@semil: Which is what happens in a lot of other advanced countries.
@rabois: Actually…right. There’s also a logic to that. President Obama, for his own political reasons, linked the two together, and that’s why the term was called Comprehensive Immigration Reform. And his base, the Democrats in power, would not allow any of liberalization of H1B visas without linking it to unskilled labor, particularly from Mexico. So, he insisted it’s all or nothing, and that’s why he got close to it. He actually got close to getting all, but wind up with nothing because of that insistence on linking the two things.

Republicans are going to delink those two things. They’ve always had the votes. The Republicans in DC have always had the votes to liberalize H1B visas and there’s a lot of Democrats who would support that. I think it’s possible that we see America becomes a shining city on a hill, where if you are talented and you have degrees, technical degrees particularly, it’s easier to get into United States legally, but otherwise it’s going to become more difficult.

Even Trump in some comments made his point, which is it is insane that we allow people to come here to get graduate degrees at Stanford, down the street, in CS, in Electrical Engineering, and then we kick them out of the country. That makes no sense whatsoever.
@semil: Should we expect a likelihood that the INS is one of the places that’s going to be rethought.
@rabois: Agencies have different latitudes set by the Congress of filling in the gaps. It’s not clear to me that the INS has a lot of latitude, versus like the Department of Justice, versus the President, and versus the Congress. A lot of these caps are set by congressional action. So, some agencies, like the SEC, famously has incredible discretion. Insider trading has never been defined by the Congress. So, the SEC gets to try to define it, subject it to a lot of court review, but they’ve been given a wide latitude to do what they want. Whereas the INS, I don’t think has nearly as much latitude.
@semil: So in terms of potential financial regulation, the SEC may have more powers vis-a-vis Congress and the executive branch, but when it comes to immigration, it’s actually flipped ?
@rabois: I think it’s been flipped. Obama has done a lot by executive action. Conservatives, at least, have been very critical of that. So, how that plays out in the Trump administration, whether Conservatives or Republicans support the use of executive action, which they had been very critical of, if they are not hypocritical, they really shouldn’t be having the President set immigration policy directly.

New Administration and The Media

@semil: Let’s look at the new Administration’s relationship with the press at large. So, traditional incumbent media and sort of the BuzzFeeds of the world, and the next BuzzFeed. The Cheddars of the world…
@rabois: I don’t have that much to add to it, we need to see it play out. It’s very clear that the President understands that the media is not necessarily his friend, and I think the more disruptive you are as a President, the more adversarial the media is going to be, particularly if you’re Conservative. I mean, there’s lots of studies that show how biased the people who go into mainstream media are, and they cover things disproportionately from a Democratic perspective, but it does appear very clearly that Trump is not going to take this like sitting down. He’s going to punch back. I think one of the things that fueled the rise of Trump was actually more Conservative people saying, “We want someone to punch back for us because nobody is supporting us. Nobody is defending us against attacks from the liberal media.” The best articulation of this that I read in summer of 2015, not ’16, was in the Atlantic of all places. And Trump has the personality to be a fighter, and he’s going to push back on the people that are critiquing him, and that no one knows how it’s going to play out.
@semil: And he has nothing to lose now.
@rabois: Well, he does. I mean, as you become President, you have social capital, like your political capital. As you expend political capital, it may get depleted. Now if you expend it wisely, it may get increased just like social capital does. So, it’s not like he has some inherent, unalienable ability to do this. It depends on how he uses it, against who does he use it. Lady Thatcher had a bit of this dynamic. She’s obviously very different from Donald Trump, but in many ways, her relationship with a lot of the media in the UK was similar, and her willingness to ignore the media, or push back on the media, was roughly comparable, at least the closest proxy I can think of in my lifetime among the major democratically-elected leaders.

On NATO and Foreign Entanglements

@semil: Regarding foreign policy: One of the things that’s being rethought from first principles is NATO, and other entanglements or obligations that the country has. What should we expect vis-a-vis NATO and in Europe? How could that play out and what are the potential upsides of that and also the potential risks?
@rabois: I do you think you see a distancing of the US from continental Europe. It depends a little bit on the election. So, France is going through a major election this year where it is possible that a true Conservative, Reaganist kind of a Republican-type person gets elected, which will radically shift French politics. So, that might create a realignment. Germany is going to go through an election that’s going to be quite contentious.
@semil: Europe also seems to have a lot of structural economic issues that have been sitting there for years.
@rabois: They have been simmering and the EU has masked some of this. They have structural economic issues. Nobody in Europe basically grows. None of those economies grow.
@semil: They have huge unemployment.
@rabois: Yes, unemployment particularly among [young] people. Then you have this immigration and the associated risk of terrorism, and things like that, and insecurity. Then you have in some parts of Europe a vibrant anti-Semitism that has to be confronted as well.
So, you have serious fundamental problems. It’s not an easy job for anybody. Generally, European economies are heavily-regulated, heavily-taxed. A lot of growth in that dynamic where people are unemployed, and there’s a lot of union power, at least in some of the markets. It’s going to be very challenging. And so I expect a distancing of the US from Europe as they sort out the mess, and the countries in Europe sort out their messes in the US-favorable way, which France probably will. Who knows what happens in Germany? That might lead to some shuffling of the deck. I think our relationship in the UK are probably pretty strong, and so hard to tell how this plays out.

On Globalization’s Future

@semil: Does globalization continue to thrive in the same way it has?
@rabois: No. One of the things that people got wrong is everybody assumed it would. This is a classic Peter Thielen point, and I certainly wasn’t aware of this either. Everybody for the last decade or so assumed that we are in this inexorable trend towards globalization, and it looks like that may be false. Everybody just assumed the world is increasingly interdependent, increasingly globalized. There’s just one arc of history and that’s where we are going. For the last 15 years. Almost nobody would take the opposite view. It’s only about the last two years that many people, from economic commentators to conservative leaders, to liberal leaders, like very left-wing leaders, have been taking that view, and it’s seems like there’s a trend against globalization and interdependence. That may be one of the bigger mistakes in history. I think Peter got it right. I think Peter picked up on this a long time ago, but I don’t know too many people that are arguing this more than six to nine months ago.
@semil: If you’re right in that started a reverse or sort of unravel two years ago, what do the next 5 or 10 years look like if that pace continues?
@rabois: I think it’s somewhat contrary in perspective. I think it depends upon old school factors, like what’s the natural resources that are particular to our economy. So, countries that have a lot of self-resiliency and potential self-resiliency may do fine. Countries that depend upon an intricate wave of networking and trade may suffer a bit. But generally, globalization has been good. If you believe in comparative advantage and all these things you learn in ECON 101, globalization is good for everybody. I think that’s mostly right. But moving towards a homogeneous future is clearly going to be wrong.
@semil: When you combine the pace of globalization that went on plus the shifting value to knowledge work, and work with certain types of machines, it left a lot of people behind, and those people vote.
@rabois: Those people do vote and it’s conflating several things. For example, one can be pretty pro-globalization, and still think China is cheating. You can stitch together different views. For example, I think we should probably be a little bit more tough on China in some of the things they do, but I’m still, generally as a person, pretty globalist. Other powers are clearly is manipulating many markets in attempting to take advantage of power vacuums and we’re doing nothing about it.

On World Superpowers

@semil: Are we potentially entering an area of a tripolar world where you have U.S, Russia, China?
@rabois: China definitely. Russia is a debatable proposition. It’s not clear that they’re an economic superpower. They’re a historical power, they’re a landmass power, and their population is a power. But it’s not clear that they can get in economic competition with anybody – like China and the United States – and produce things of value, at scale, in a way that leads to long-term power.
You can make a case that Russia is playing the political game very well, Putin’s playing his chess pieces quite astutely. But today, they have no long-term future on this level.
@semil: That may also be a clue as to where he focuses.
@rabois: Absolutely. As I said, he’s playing chess pieces quite astutely. He doesn’t have a lot of great chess pieces, but he’s playing them better than anybody else at the moment. I’m not sure that Russia can be a superpower, other than by political manipulation. The underlying, fundamental engine of that country just isn’t on the same scale in any dimension as the United States or China.
@semil: I’m thinking we might see some aggression.
@rabois: Potentially. What do declining superpowers often do when their economic engine isn’t capable of keeping up with the true superpowers? War and aggression is the more classic moods. They also get more and more desperate, and they do things that are riskier.
So, it could be a pretty precarious and dangerous situation, but I just don’t think over the next 10, 20, 30, 40 years you can make a case that Russia can keep up with the United States, or China, absent some artificial sort of sweeteners.

On Election Hacking

@semil: Let’s talk about this idea, and it leads back to tech that there was interference with the US election 2016. I know that there’s been interference across many other elections, historically, but this time it turned into more of a political issue. This has been one of the issues, for me, where I feel like I keep up pretty well with the news, but I can’t follow a piece of this. I’m totally lost. I’m waiting for the Wikipedia entry in two years. Walk us through what would you’ve read and what you think has happened, and what the implications are 1) for the US as a country, in terms of its own cyber security defenses, and also what tech incumbents and startups can do as an opportunity around that?
@rabois: Sure. Cyber security is a great area for technology innovation. We have like three or four companies in our portfolio. The most prominent is called Cylance in LA, doing extremely well.
More and more companies will invest more and more money in protecting themselves against emerging threats. We have an interesting and innovative one called PatternX, it’s like artificial intelligence-based. There’s going to be a lot of innovation in this area. I mean, it’s just a good and costly thing for VCs to invest in. It’s a great thing for Silicon Valley to compete on.

The actual election, I have a somewhat nuanced view: to me, this isn’t anything new. I think this is what political enemies do, they attempt to influence outcomes in countries they’re hostile to. The only difference was the Obama administration, for whatever set of reasons, would never admit that Russia and Putin were potential enemies. They didn’t treat Russia like a potential threat, like which Romney and others warned about – Senator Rubio as well – and so they were surprised and shocked that a friend would do something like this.

Whereas if this had been in the middle of the Cold War, nobody would have been surprised or shocked, if using propaganda or other means, the Soviet Union was attempting to influence outcomes here, or vice versa. I mean, we had Radio Free Europe broadcasting into the Soviet Union. Our propaganda, it turned out to be true propaganda, but propaganda.
@semil: My bias is I’m an Obama fan. I can’t understand how he didn’t inform people. Because it seems like at a certain point, a part of the job is to just inform people of what you’re hearing. My calculus is maybe everyone thought Hillary would win.
@rabois: There’s probably some truth to the Hillary’s-going-to-win kind of attitude, but I think it’s more ideological in the sense of not really believing that Russia’s the enemy. You saw his famous clip [of Obama] against Romney, which is “The ’80s called, they want their foreign policy back.” He just doesn’t understand at all that there’s hostile enemies in the world to the United States. He keeps, across every dimension, repeating every mistake in the Jimmy Carter administration. I saw Senator McCain said that exactly this morning, which is funny because I did Tweeted it a few months ago. I’m glad that he’s using my thoughts pulse.
@semil: He’s probably got you on his Twitter list.
@rabois: Yeah. He’s got my talking plates down.
Obama, for whatever he’s done in American domestic policy, and whatever positive examples he’s set – I think he set several people will remember for a long time – on foreign policy, unmitigated disaster period. No exceptions.

On Cybersecurity Opportunities

@semil: On cyber security and technology, will we just see a ramp up of vertical security funds, people moving into security, as a new area?
@rabois: I don’t know about vertical funds because, as you know, from raising funds and researching that stuff, it’s hard to move on a dime. It’s hard to create funds from scratch, move, and all of a sudden start being in business. I do think there’ll make an emphasis on it.
I’ve mentioned that one of my goals for this year is to help start or jump start a new company. One area, probably the single area I’m most interested in, is in cyber security and I’m actively working on something in that area right now, and trying to pull together some pieces.
So, I think you’ll see a lot of, and I’m not a historically cyber security person, I just think that there’s a clear set of opportunities, a clear set of DNA and skills, that should combine together at the right time, the right place, and so I’ll apply these. I’ll be spending a lot of time personally on that this year. But, I think you’ll see a lot of lot that opportunistic investing, opportunist founding.

On Bringing Jobs Back

@semil: I hate using these buzzwords, but I have to. The combination of robotics and automation that drives it are going to take a lot of jobs away. I think this month already, and we’re about halfway through, I got three pitches for really talented robotics engineers trying to do something in agriculture, all different models. You could just see it coming. We have really smart people working on it. Part of the campaign that put the new administration in power was sort of on bringing jobs back. That was a marketing message. What’s going to be the reality over the next five, 10 years?
@rabois: We’re clearly going to be seeing increasing use of robotics in agriculture and in other fields. What’s not obvious is what the sort of second-order effects are, with a dynamics system or static analysis, which is just… I mean, you know, Marc Andreessen when he’s Tweeting would always Tweet these graphs, which show, at least historically, every time there’s been a massive industrial movement it’s created more jobs net, than have been sacrificed.

Now, that doesn’t mean in a compressed period time, like in the first month or first year. But overall, technology has empowered people and create better and higher-paying jobs through every sort of epic of history. Maybe this is different, maybe it’s not. I think you can debate that, but it’s not as superficially obvious as, “Tech’s going to replace jobs. Hence, there are no jobs. Hence, everybody gets paid less.” I think that’s probably the wrong narrative.
@semil: You’re saying that there’ll probably be a transition. There’ll probably be new jobs emerging that we don’t know of yet, and that in any sort of change, which has been kind of a theme in our conversations, there’s going to be a lot of people that don’t like it because of the inherent uncertainty in it>
@rabois: It certainly is an interesting dynamic. Fundamentally, when you have uncertainty, you get the worst of all across bridges. You have people who fear the change – because they’re happy or satisfied where they are – and yet you don’t yet see the benefits. So, there’s few supporters and a lot of enemies.
Whereas, let’s take a different one that’s going to play out probably differently: self-driving cars. Self-driving cars are interesting because people can immediately grok the potential benefits. A lot of times, we see flux in innovation, that the pool of people that see the benefits can realize it, that want it, that demand it, and crave it, is pretty small. So, you have all the old people voting against it and not enough new people.
Self-driving cars. Because 40,000 people die every year. Because driving is a pain in the ass. Because driving is wasted time. All these reasons that causes traffic, and all this stuff. Fundamentally, cars are expensive. Whatever the case is, people don’t like their cars and would love to have self-driving cars emerge. A lot of people.

So, there’s people on the positive side championing more than you usually see for a type of breakthrough. So I think self-driving cars almost surely do emerge and I think because the regulatory structure where it’s possible to innovate in some states, but not all states, get evidence of the decrease in drunk driving, get evidence in the decreasing death. Then, other states will have to keep up once the evidence is clear.
@semil: The argument people use there is if you extrapolate out to different sorts of automobiles, that you’ll end up with trucking.
@rabois: Yeah.
@semil: And that turns into a political issue.
@rabois: I think it does because trucking is still very large. I mean, there’s this analysis that suggests that in 30 somewhat states trucking is still the largest profession. It seems very counterintuitive to people who live in Silicon Valley, I admit. But 2) I think trucking is right for quick innovation. Whereas there’s usually two drivers, I think you will see as one driver, one machine, and that cuts the job. Now, that said trucking is suffering a recruiting shortage at the moment.
@semil: It’s one of the toughest jobs.
@rabois: It’s a tough job for obvious reasons. But if you look at the new people becoming truckers, it actually has slowed down significantly. So there is like a drivers shortage kind of bubbling up anyway and that may modulate the effects of this transition. Yes, there’s a lot of truckers. Yes, some of them will potentially be exposed. But there’s not a lot of new people that want to be truckers and so the ability to ship things is dependent upon new truckers emerging, and they’re not emerging.

Some Predictions and Democrats’ Future

@semil: Okay. Let’s move into some more personal predictions. Let’s see here. Okay, two-term president barring any health issues. Two-term president.
@rabois: Wow.
@semil: Can the Democrats… I mean, this is a separate question. Can the Democrats find someone to counter in this short period of time?
@rabois: Well, they get a 2-year pass, so you don’t really need to know until after 2018. That’s a long time politics and the dynamics will be different, and Trump will often run on his record. Right? To some extent, the dynamics of re-election are a little bit different, is you’ll have to have at least some key accomplishments. You may have some negatives, but you have to have some key accomplishments. That’s something pretty important. Usually, the reelection is mostly a referendum on the current President, not the alternative candidate. That said, the Democrats have an age issue, which occasionally I will re-Tweet about usually, is all the leaders in that party are ancient. When I mean ancient, I mean they’re in their 70s or 80s, and it’s not clear who the next generation is or could be. Whereas at least on the Republican side, obviously Trump is 74 or whatever he is – or 69 or 70, whatever he is – but most of the leaders in the congressional branch, and the House and Senate, are quite young, like 40s and early 50s. So, there’s like a bench.
@semil: If you wind the clock back a year, I think there are few sins in the Democrats, in terms of strategy, but not having a deep bench thought that they could unify very quickly. The problem was they unified around the wrong candidate in that sense. Whereas the Republicans had a very deep bench where people thought it was going to get ripped apart.
@rabois: Yeah. Well, 17 people ran for the Republican nomination. We make fun of them, and lots of people make fun of them now, but on paper, the credentials of the 17 people running were quite impressive. You’re talking about Governors from Texas, from New York, from Illinois, from even Michigan, from every like large state you could imagine.

The Republicans had an interesting field. Most who are up and coming, meaning in their 40s and 50s that were running on the Republican side, but it was a pretty vibrant competition. Trump to his credit, and people underestimate this, has managed to destroy the elites in the Republican Party and the Democratic Party at the same time. That’s precisely whether you think it’s good or bad. It’s incredibly oppressive for one person to literally destroy 17 people on the Republican side and then go over into the other party and win too. That’s a shocking disruption in some ways. But I think the Democrats have a bench problem. But they have another two years to kind of figure that out. I mean right now, their initial reaction to losing hasn’t been incredibly invigorating, but I don’t think they’re on the clock yet until 2018. In 2018, we’ll then start the clock and we’ll see what kind of person is the right antidote to Trump. But he’s going to have to accomplish some things. Otherwise, almost any Democrat can beat him if he accomplishes nothing.

Most Promising and Most Troubling

@semil: What about for you, what seems the most promising to you in terms of the change that’s going to come, and the most troubling? If you had to isolate one on each.
@rabois: The most promising is one or two things that I already sort of alluded to. One is that I feel friends around me who want to get more engaged in politics, maybe actually even be willing to run for office, and I think that’s very liberating that people no longer believe that unless they devote their entire life in the time they’re 28 to 50, to politics, that they can’t run for office. So, I think that’s an incredible development that Trump has fueled. The second thing is, I think, rethinking first principles, at least, in some dimensions. There’s just sort of a lot of corrosive accumulation of debt, intellectual debt, that sort of accumulated over the years in politics. Trump, for better or for worse, sometimes not even knowing why, is sort of unlocking new thinking and new opportunities there, and some of that might turn out to be a very good thing.
@semil: What’s most troubling to you about the change that could come?
@rabois: Well, I think it is a little reckless in some cases. For example; one thing – and a little detail that not anybody will know – is generally when the President of the United States speaks on foreign policy, there’s a separate approval process for his or her speeches that it goes through, compared to a domestic policy speech. The whole point of that is to make sure the President doesn’t accidentally say the wrong thing. There’s, in fact, a different speechwriter that usually works on it, but also there’s a speechwriter who is classified with national security clearance, and then there’s an approval process that’s totally different than when you give a domestic speech. So, it’s very easy to make a mistake, like the wrong word, the wrong word translated in the wrong way, causes problems. Clearly, Trump is going to be Tweeting, and so I doubt those Tweets are getting the same level…
@semil: Is that convention or is that law?
@rabois: It’s convention, but it’s done for… not every convention’s bad. Silicon Valley, right? A lot of conventions are bad and dumb, and that’s what we get paid for doing.
@semil: Part of the reason I was asking for that clarification is I asked a bunch of friends on Facebook… again, to be clear, I was not voting for Trump, but I was trying to assess during the campaign what things in the campaign did his sort of campaign did that were illegal, and I couldn’t find.
@rabois: Yeah, I don’t know that.
@semil: All of it was like challenging conventions, right?
@rabois: Yeah. He’s challenging convention, but not all convention is bad. I mean, we get paid in Silicon Valley for exposing convention, change of convention. But just like to be reckless to rebuild every part of a company, from scratch, and so in the Valley like none of us would counsel our founders to rethink every part of building a company. I think rethinking everything and changing every convention, and disregarding them all might also be dangerous too, but you want the upside. Even the upside is some of the recklessness leads to revolution, and revolution can be powerful and empowering.

On Carried Interest

@semil: Sort of a nominal issue compared to things we’ve been talking about. What about this idea around carried interest and what will happen? I don’t really follow that.
@rabois: The carried interest debate is fundamentally around whether the carry that VCs get, which is the compensation that’s a huge fraction of our job is taxes, long-term capital gains, or regular income. It’s historically been taxed as long-term capital gains and that’s allegedly fueled the entire industry of venture capital. There has been both Trump and Hillary Clinton brand on campaign that they would eliminate this alleged loophole. It’s not really a loophole because it potentially expressed some flaw, but this alleged loophole… and Obama also did nothing about it. And the reason why it becomes problematic is it’s also used by a lot of hedge funds the way it’s currently drafted, and I don’t think venture capital or hedge funds are the same. But so it’s unclear or whether there’s going to be any change to the law. It’s kind of a silly change because the system we have is working. If you just look at venture capital, even if you change the amount of money the federal government would raise is fairly small, because there’s not that many venture capitalists, and it does create risk to the venture capital system.
@semil: And most don’t even get in the carry.
@rabois: Well, yeah. That’s true too, right. Unless you’re a successful venture capital investor, you don’t get a lot of carry, or any. Unless you’re getting carried, it’s obviously not taxed. Now, one potential impact is Trump is, at least, allegedly going to lower personal income taxes into the income tax rates. If they get reduced and the capital gains rates stay the same, the spread between the two may get compressed, in which case the difference doesn’t matter.

So where all of this policy matters is if there’s a big difference between personal income tax rates and long-term capital gains treatment, that obviously creates incentives, and incentives are pretty important to people. But if you harmonize the two or the gap becomes small, then the difference doesn’t matter as much. For example; this isn’t going to happen, but if Trump implemented a flat tax at 15%, it wouldn’t matter what the capital gains rate was because it’s going to be the same or below.

In any event, nobody is sure what’s going to happen. I think most of Silicon Valley thinks that they can discriminate between hedge funds and venture. I can think of lots of ways to do it, some which have already been proven in law. We went through this era from 2008 to 2012 where small business investments were exempted from federal capital gains treatment, between 25 and 75% exclusion, so there’s a precedent for that, when you invest in companies that were worth less than $50 million. So we could live as venture investors pretty easily, if you just exempted investments below, let’s say, $100 million of value, qualified them for capital gains treatment, I think everybody could be happy.

On A Trump Bump

@semil: One more market question: Do you expect, like many people, a Trump bump in terms of the economy? I mean, we’re already seeing a little bit.
@rabois: Well, the economy’s clear. The markets are clearly have not collapsed, which many people predicted would happen. Because of the implicit volatility and unpredictability, usually markets are afraid of that, and you haven’t seen any of that. I think the reason why, in so far as I can detect it, is the markets were baking in a lot of increased regulation and micromanagement of the economy by Democrats and Hillary. As soon as that went away, you were discounting by the volatility and potential recklessness of the President, but this overhang of we’re going to over-regulate the United States, and overtax the United States, went away as well. So net-net, the markets have been and are actually are pretty positive.


Post-Script, we discuss some non-political topics…

On OpenDoor

@semil: Let’s talk inside-baseball, non-politics, Trump-related. Give us a quick update on OpenDoor.
@rabois: Yeah, so OpenDoor company is growing. It’s still rather fast and sometimes shocking that you wake up and there’s like over 200 employees that work there. We’re going to need to move to like our third office or something crazy like that. Growing the team. We’re recruiting very actively. We finally added a CFO, which is nice for a company like ours. Very, very, happy. It’s got the opportunity to be one of these incredible companies. We have a lot of work to do, though. The problems only get harder, the challenges get harder, and people align in the team correctly, and figuring out what DNA you need to add. All that stuff gets more challenging as you have more product market, fit not less. So, lots of work to do. Lots of stress to confront, but very optimistic.

On Non-Tech M&A of Startups

@semil: What about this idea that they’ll be some kind of bailout for Silicon Valley, from non-tech companies through M&A?
@rabois: You’re definitely seeing some of that play out right now where I think there are… just, you know, you talk about asymmetric of these observations is when Andreessen wrote software is going to eat the world. You’re seeing that now play out that software is eating every industry. Some of the incumbents are realizing that and saying, “Okay, well how do we buy some software.” And some of these incumbents have a lot of money certainly on their balance sheet, or market cap, and so they can leverage some of that even from a defensive perspective, at the level of offense.

On Big Startups Crashing

@rabois: I think that may be a savior for a lot Silicon Valley companies because I think 2017, personally, the first six months is going to be a disaster. I think you’re going to see the Pebble story, the Beepi story, the ProductHunt story play out every week.
@semil: There’s so many more coming.
@rabois: Oh my God. I think there’s going to be literally at least one a week of a high-profile company that absolutely crashes and burns into maybe a talent acquisition kind of style thing. Basically, any high profile company that raised money over two years ago with a high burn rate that hasn’t raised since is probably in deep trouble. So, I think that this is going to be a very depressing year in many ways.
@semil: You think there’s going to be this kind of weekly drumbeat of, “Oh there’s a company that I know or maybe it was a customer of, or had friends that,”…
@rabois: Absolutely.
@semil: …that raised a lot of money.
@rabois: In 2013, 2014, particularly.
@semil: Those stories will compound on each other.
@rabois: There’s going got to be at least 50 of those companies out there. I think we’ve just seen the tip of the iceberg on this.
@semil: If you’re right on this, that seems like it would take, in terms of the energy in the ecosystem, or the sort of exuberance, it could last a year.
@rabois: Yeah. I mean, it’s a little bit of tale of two cities. You’re also going to see Snapchat thriving. You’re going to see, as we’ve talked about, OpenDoor growing. They’ll be the companies that have done very well over the last two-three years strike. There’s clearly companies with massive momentum that are changing the world and going to continue to thrive. To prove your point about network effects and lock-in, that will only get better. But, I think the companies that have a high burn rate, that couldn’t get their marginal cost structure to be correct, and that raised capital at a high price, are in for a very high-speed collision with a wall this year, and particularly the first six months. It takes two or three years to wash this stuff out the system. Because, generally, you raise money that can last for two, three years, but nobody wants to fund those companies. Nobody’s looking to fund a broken company at the moment. People all want… and so far as to paying a high price, or spending a lot of dollars, they want a high upside, high growth, high potential company, not something that might have missed its window.

On Non-Tech M&A Trends

@semil: One question for myself is to benefit on that. I haven’t been around that long, but it seemed like in the past when venture capitalists would help bridge a connection from one of their portfolio companies – so let’s say a local technology company – then I’d say, “Oh well if you’re looking for a security solution. Here you go.” If we see more non-tech, let’s say across the U.S., or even global companies that are not inherently technology companies, finance companies, how can investors add value in helping broker or sort of plant the idea for those types of sales?
@rabois: It may be an interesting point of leverage for venture investors to forge relationships on a sustained basis with large Fortune 500 potential acquirers that are not technology-based, because founders generally won’t have that network. We can justify across a wide set of companies and say, put on for example, have what’s called the Customer Day by some, put on a slate of let’s say 15, 20 of our portfolio companies, have a significant executive presence from Target, or name your favorite non-tech company, come and meet the most interesting companies, see which ones they might want to partner with, invest in or acquire.
@semil: It just seems like even with some of the best VC firms here, their networks necessarily don’t expand to the large CPG, or oil and gas.
@rabois: They may hire some people to help with that. In healthcare. So for example, we do a lot of healthcare investing at Khosla, so actually 20, 25% of our portfolio is related to health.
So, we’ve intentionally spent a lot of time forging relationships with senior leaders in traditional healthcare companies. As you invest in a vertical or a domain, you may want to have your partners or complements to your partners spend a lot of time forging those relationships.
@semil: What are the backgrounds or specs of those types of people that can bridge that gap or help understand that? Because you’ve got to understand what’s happening here, but then they have to have those personal relationships.
@rabois: This is a tricky hire. It’s a challenging hire because, fundamentally, what we need is someone who understands that the key strategies for those companies, like the top two or three things. At least, you’re not going to spend $600 million on one of our companies, unless it aligns with the CEO’s top two or three initiatives. So, someone who has that level of visibility of insight into what are the top challenges for this company or versus that company, and then b) understands technology and the landscape here well enough to be able to identify which companies might fit. So, it is a challenging hire.
There are some people occasionally that have worked at a variety of tech companies and grew up in CPG, or something like that, or vice versa. You can find it, but it’s not a natural combination.

What’s Over- and Under-Hyped?

@semil: Got it. Okay, so last question, and thank you so much, Keith for your time. Right now what would do you see as the most overhyped thing in tech startups, and the most under-hyped thing?
@rabois: Overhyped. I still think the VR is mostly overhyped. I like AR a little bit more in terms of its use cases and potential adoption. Under-hyped…
@semil: Just expand on that. Do you think VR is overhyped in terms of its time to hit the market or just in general as a consumer?
@rabois: I don’t think it’s a consumer platform. It’s an entertainment device, whereas AR actually can become a consumer platform. The only question is: Is the AR here? This is something we’ve never thought and haven’t thought about yet, but that, to me, is like a no-brainer. Then under-hyped? I’m not really sure mostly because I don’t tend to think that way, meaning I’m sort of like a founder-driven investor, so I don’t have a lot of micro hypothesis about the world. I generally wait for a founder to walk in and teach me about the world, and so I don’t have like, “Oh I would love to find X.”
@semil: Let’s ask about it and I’m that way too. What are you seeing now. Any trends of founders coming in, let’s say, that are under 25? Then maybe, they still haven’t sort of… I feel like now we’re going to… the people who are 25 and over, they may have started one company, maybe two and there’s still some gas in the tank. What about people coming in under 25? Are you seeing any sort of differences in between them?
@rabois: They’re interested more interested in healthcare, which is interesting. Three or four years ago when I started investing here, I started investing in healthcare and not everybody was interested like we were doing recruit for our portfolio. There were some people who were interested, but you had to talk to a lot of people that’d be like rejections. “Oh, it’s regulated. Blah, blah, blah, blah. There hasn’t been any massive companies created for a long time,” blah, blah, blah, all these excuses. Now among young founders, there’s a lot of interest in healthcare innovation. So, that’s great and we like to endorse that. Clearly, they ask about AI, and want to talk about AI, and machine learning, and all that stuff.
@semil: That seems like just now going to be baked into everything.
@rabois: Yeah. that’s … my personal opinion is an independent AI based company doesn’t make a lot of sense. Not all the partners agree with me. But fundamentally, I think it’s a use case. It’s powering a specific use case, a specific vertical with AI, where you have proprietary data and access to propriety data, and you have a very specific value proposition that has economic transformation that you’re unlocking. I don’t believe in a general AI sort of startup, barring, extraordinary circumstances. Then, we have invested in a few, so there are times where there’s extraordinary circumstances. But if I was counseling a younger founder in Milwaukee and say I’d stand up and say, “Go find a real problem to solve, and then show me how you’re going to use proprietary data and AI to solve that problem in a way that’s 10 X better than what people do today,” that’s a company.

Dissecting This Week’s Media Fissure

(Disclaimer: Before a writer rips me apart or tweets this post without reading it fully, I used to be a long-time columnist for TechCrunch (the most frequent contributor they’ve ever had, over 100 posts and nearly 100 videos over a three period. I’m also a small, early-stage investor in Silicon Valley.)

A few days later, and the lava flowing from this week’s media eruption at Mount Gawker is still red hot. As I’m sure we all know by now, it was revealed that a multibillionaire founder, operator, investor, and board member of Facebook — the largest publisher in the world — secretly financed a citizen’s legal bills against an online tabloid magazine which outed the financier a decade ago and, more recently, took a very intimate video of the plaintiff in this case and published it to the web. Since then, a jury in Florida awarded the plaintiff over a $100M settlement and essentially rendered the online tabloid bankrupt, out of business.

Twitter has been aflame, where journalists spend lots of time tweeting before this eruption, with writers’ expressing concerns and fears over (1) the ability of one person to finance litigation against anyone, including media companies; (2) the potential threat to the future of free speech; and (3) a defensive backlash against claims from others that the online media model shouldn’t reckless chase page views. Targeting journalists as a victim can inflame an issue. This is a tactic disruptors used right after September 11, when different media outlets received packages laced with anthrax. The news this week was interpreted by many as if it were like digital anthrax.

As someone who is both pro-technology and invests in its future, but also as someone who has spent considerable time publishing online, here are my quick reactions to the furor, which I hope add a perspective and move the conversation forward:

1/ People Hate The Financier And Company He Represents: Imagine the plaintiff bankrolled his case by leveraging crowdfunding. He still would’ve won the summary judgment of over $100M. Some are saying the financier should’ve disclosed his backing, but that may have also affected the jury’s ability to assess the case on the merits. The plaintiff had a legal right to sue for damages. What’s clear now is the hatred for the financier and the growing fears of Facebook felt by the publishing world. We would be having a very different conversation if a big political backer financed this litigation.

2/ Protecting Privacy Trumps Freedom Of Reckless Speech: It’s almost like everyone forgot why this case went to the courts. Someone had private videos of them in compromised positions published to the Internet. Think about that. Someone could hack into your Dropcam feed at home and publish that to the web. There has to be a line of what people can publish without recourse and what is punishable by jail or fines. People also forget the courts will always uphold freedom of speech so long as the speech in question is of material public benefit. This case doesn’t threaten free speech, but it sure does make people think twice of posting immaterial, private personal information and trying to ruin someone’s personal life.

3/ Publishing Power Is Real: For over three years, I could post anything I wanted to TechCrunch, just hit publish and go. TechCrunch has huge distribution and many of those articles are syndicated around the world. I was never under oversight. I could hit publish without recourse. As a result, I was always hyper-careful to never make public information which was shared with me confidentially or in private. I’m not saying I was a “real journalist” as I was working in the industry at the time, but even then I would still get nastigrams for three out of every four posts I’d write because someone didn’t like it, but it always felt utterly reckless to cross the line of going after someone. There are some tech blogs that have done that (in addition to the defendant) and in the cases where it is material information (say, someone did something illegal), I’ve never seen anyone get mad at the respected tech and finance journalists. In fact, many of them are respected for bringing this information to the public record.

Finally, a personal thought:

4/ Writing As A Career Is Scary: I am not someone with marketable skills. I always enjoyed writing for fun, and for years, people would always say, “Why don’t you just write?” But I knew what that would entail. This case exposes deeper fears and anxieties many who have been stuck inside the journalism establishment feel deep down inside but rarely confront head-on. Many journalists work for media brands whose influence wanes in a digital world and/or are themselves bankrolled by a successful tycoon or family. Many of them (not all!) cling to a belief they’re independent or that freedom of press and speech need to be protected to the point where they can write about someone else without sticking the facts, without going to the videotape.

Writing online for a living is sort of like the taxi industry — an industry already under attack and waiting to be further disrupted by a Swiss Army knife of changes in the digital landscape: Facebook’s newsfeed, hosting, and algorithms; ad-blockers in iOS; social network products delivering information to users rather than media brands; and so on. Yes, some people will make it work, but aside from those who have the brand and digital-formula to carry through, it will be hard to carve out a career here, and as the courts have declared — it’s probably not a good idea to publish someone’s very private information unless it’s truly material to the public record. A tech investor who embezzles or a tech CEO who falsifies medical tests should be pilloried by the press, but publishing videos of them engaging in infidelity isn’t germane to the higher task at hand.

Despite what many people say online, there’s definitely a place for a Valleywag-style or new publication to act as a smart check against the tech and startup ecosystem at large, to take the other side on the merits and bring the hype down to the earth — it just so happened that this particular case was the fault line that was tested, but it was bound to happen at some point. The proper way to extrapolate from this event is to assume the lawsuit was self-financed or financed from the crowd — what then? I’d bet the conversation would be very different.

Medium Rare

I love Medium, the product. I wish I had the opportunity to invest. When Greylock became their first institutional investor, I knew Medium would be a billion dollar exit and wrote about it here. Since then, other great investors and firms have backed up their trucks to ride the Ev train, and that’s a smart move.

Online, it is easy to see blogs migrate, flock, gravitate to Medium. It is a phenomenal product. I can say that because I live inside WordPress, which I’ve come to learn (and like) over time. It can be frustrating, too – oh yes, very frustrating. That’s why Medium is doing so well. There’s little need now for WordPress for people who just want to write and post media and discover new content, and they needed some competition.

In terms of people migrating to Medium, I certainly see flocks of investors and tech people taking flight to Medium — or redesigning their blog/site to look like Medium’s. The advantages of going there far outweigh creating an independent blog, especially today. Some holdouts have cited the inability to get their domain, or customize their look, their investment in a commenting system, or an email list they’ve carefully built up, etc. — but Medium is chipping away at those, too. They understand what the holdouts want and are probably building it.

But, I won’t do it. While I have experimented with cross-posting and do some personal writing on Medium, I will not move this blog to Medium.

Maybe I’m holding on to an old habit. Maybe I spent too much time, over the years, designing my site to look and feel a certain way. Maybe I don’t want to feel I’m joining the ranks and just following along. Maybe it’s all of the above.

But, if I sit down and drill into why I won’t do it, it comes down to identity.

I don’t have an office for work. I don’t have staff. This site has evolved since summer 2012, like I have, and I’ve been able to slowly mold it to the things that I increasingly care about. Maybe, as droves flock to Medium, my site becomes more unique. I am sure I’m placing more weight on this than needs to be, yet I still feel as if going to Medium will feel like “changing offices,” or “acquiring a staff to manage” or, most frighteningly, will start to chip away at the little bit of individuality I hold in what is otherwise a competitive, overcrowded, monochrome investment world.

Black Swan Politics

This post is not about taking a side on a political issue or for a particular candidate, or drawing a line between what’s right or wrong. Before this could be twisted by others, let me say I do not condone the messages being used in the campaigns in question below. Yet, as a longtime observer of presidential elections (and as someone who worked both for and in/around government, as well as for a startup that tried to play into the 2012 election), I find this season’s chapter of national politics truly remarkable in that I believe we are seeing unprecedented change.

“The Rise of Trump” seems to be such a black swan event, many people are trying to make sense of it. Scott Adams, the outspoken creator of the Dilbert comics, has been writing about the Trump phenomenon on his blog for many months now; earlier this year, well-respected media critic Clay Shirky wrote this tweetstorm about how social media has helped reshape what a political party looks like in America; Stratechery’s Ben Thompson wrote a detailed analysis sharply titled “The Voters Decide“; and one of the sharpest minds in the world of startups, Naval Ravikant, took to his blog in a piece title “American Spring” to link the rise of bipartisan populism and the rise of both Trump (on the right) and Bernie Sanders (on the left) to social media’s disintermediation and re-intermediation of our political reality.

For me, this only came together recently as I was listening to Keith Rabois talk about the rise of Trump using language of how we talk about startups that become black swans. I talked to Keith today and asked if it was OK for me to quickly transcribe his talk with @Jason. As usual, Keith has a truly unique way to explain things and tie them back to how startups form, operate, and scale. To be clear below, I quickly transcribed this tonight, and Keith explicitly says he doesn’t want Trump to win (original source video, skip to 32-minute mark to hear this part of their conversation).

@Jason Calcanis: What are the chances Trump could get the nomination?

Rabois: Higher than I would like…it’s not the case Republicans fielded a bad set of candidates, it’s just that voters aren’t voting for them. If you look at the resumes of the 13 people who ran for the Republican nomination, they’re incredibly impressive people…you’re talking about the governors or former governors of Florida, Texas, Wisconsin, New York, New Jersey, Virginia, etc….but none of the voters [want to vote for them]. It’s like shipping a good product on paper with a really good executive team that has a great LinkedIn profile, but none of the consumers (the users) are downloading the app, that’s basically the problem… It’s not necessarily obvious what to do when the people are just rejecting the traditional candidates, it’s a little bit like building a startup. Basically, someone is coming out of left field with a completely different model and, in some ways, is defying all the rules that people took for granted and is having success. That’s what most of us do for a living… I don’t want [Trump] to [win]. I don’t think it’s impossible — for him to win either the nomination or the Presidency. I think the percentage chance [of a Trump Presidency] is higher than people think because he’s shown this disruptive ability — translating this back to entrepreneurial pursuits — he’s clearly defying all of the rules in a way that’s resonating with real people, and when you see that, and you see that starting to scale, ignore that with a lot of peril, just like incumbents ignore these startups all the time.

The media narrative and intra-party opposition to Trump has placed focus on his dangerous use of language, but we haven’t yet heard of his rise in the language of startups — in an era where traditional lines of morality continually erode, we are now seeing a disruptive force in national politics (like we did eight years ago), defying and rewriting many of the rules political insiders, parties, and voters have taken for granted for decades. And with each passing milestone, each passing attempt to curb its rise, it seems to get stronger as it scales. In the language we all understand, we are trying form and/or fund the best teams with the right backgrounds and abilities to unlock markets, but even with all the planning and know-how in the world, the next thing usually is explicable only in hindsight.

Blocking On Twitter

Lately on Twitter, there have been some interesting threads (and posts written about those threads) on the topic of blocking people on Twitter. It’s a timeless debate with no morally correct answer. Some believe any user has the right to block others, while others believe Twitter is about open, public debate for all.

This wouldn’t be a topic I’d write about, but this morning I saw an article on CNN (!!!) about Marc Andreessen’s blocking techniques on Twitter. You can read that here. As I was reading it, lines like this felt like the author of the post on CNN was drawing some far-out conclusions:

The famed Silicon Valley investor appears likely to block people who think differently than he does — and maybe pose a threat to the bubble of ideas that he wants to grow.

I am not sure that’s a fair line, especially an opening line of a post on CNN. Personally, I have received public replies from Marc that have disagreed with my original tweet, and I have — like many, many others — have publicly disagreed with him and not been blocked. Second, a VC’s investment in technologies like Bitcoin and VR (for which Marc’s firm is somewhat famous for) are surely met with skepticism and differences of opinion, likely even within the firm’s own general partnership. Fred Wilson has written a few posts about how he believes VR is currently over-hyped, and some people shared those posts publicly on Twitter and publicly agree with that, and they tell Marc that, and I don’t think he blocks them for it.

Stepping back, let’s look at the root of why an active user may block folks on Twitter. I partially know this because, as a very active (but small) user of Twitter, I probably blocked more accounts in 2015 than new accounts that I followed:

1/ Foggy Identity: Facebook forced users to use real names and clear pictures of their faces. Most do. On Twitter, often you can’t tell who a tweet is coming from. Those same users may not have a clear picture of their face, may not use their real name, may not publicly signal in their bio where they work and are affiliated, and may not use the bio feature to include a URL back to their profile or LinkedIn. I know that when I get too many tweets from the same account and I can’t tell who it is, I just block it. “Who” says something matters more than “what” they say.

2/ A Changing Twitter Feed: Many active users of Twitter are deeply committed to the product and root for the company to succeed. They also sometimes fear it will be gobbled up by a larger company or may not make the steps necessary to advance the product in the same way Facebook has managed to. Being vocal about blocking people is also a power user’s way of sending a signal back to Twitter that hopefully improves its data sets that will be leveraged to produce an algorithmic newsfeed (like Facebook) as the company moves away from time-based feeds. Oftentimes I’ll mark spam users as spam (which is bad for them), but most of the time, I’ll just block because I don’t want to mark those folks as spammers, even if it feels like they’re spamming me.

3/ Beware: Outrage Twitter: It’s pretty hard to have a civil conversation on Twitter. Part of this is due to the product and its constraints, and part of it is because of human nature. It’s easy to pick up a phone, create a Twitter account, and just get pissed off about various issues and fire off a bunch of tweets. It’s great, in the sense it amplifies the notion of free speech, but there’s no clause in the first amendment which also guarantees that one’s free speech must, by law, be heard by every recipient. Overall, this is a cultural shift I’ve observed on Twitter over the past few years, and on one hand, it’s awesome because people are really leveraging the medium to change opinions and drive change, but there’s a darker side to it, at times, where it becomes too easy to take a breath and think about a civil response or disagreement. A step further, a journalist with a big public platform can take those tweets as public record and use them in a post — oftentimes, the context gets lost in that transfer. That can tire a power user on the platform who wants to make sure they see the tweets from the people they want to hear from.

4/ Faving Craze: For someone who may “fave” or star lots of tweets, that can add noise to the original user’s activity stream and potentially incite a “block” to clear up the stream, though here I’d recommend a “mute.”

5/ Observational Policing: A reader of this post pointed out that when she observes someone behaving badly on Twitter, she reports it as harassment and also blocks them.

Jamie Foxx Interview by Tim Ferriss

This is a very long podcast, but I loved it, so more than just link to it on Twitter, I wanted to post it here and give a bit more color on it and why I’d recommend it. It’s over two hours long, as a disclaimer. I listened to it over three days. It was that good. Tim Ferriss sits down with Jamie Foxx and discusses a whole range of issues with incredible candor: Race relations; the media bias; parenting and coaching; finding, nurturing, and developing talent; people in industry who work so hard but never get attention (he calls them “warriors, with no shine”); how he grew up in a small town in rural Texas; how he encountered racism and how he was taught to deal with it; how he found music, and acting, and the thrust behind his standup comedy; how “In Living Color” formed; and, most powerfully, how he was orphaned, adopted by his grandmother (who ran a nursery), and how he learned to grow up under her wing.

You’ve just got to listen to it. There are 4-5 parts where I just burst out laughing. There are parts which are dead serious, heavy stuff, and very moving. You can listen to the podcast above, or click here on Tim’s site to see other places where you can hear the podcast on iTunes, etc. When you’re done (and don’t jump the gun), watch Foxx’s acceptance speech (see below) when he won an Oscar for his performance in “Ray.” And, don’t cheat — listen to the podcast first. Thanks, Tim, for doing this one — amazing contribution.

As The NFL Kicks Off 2015, A Convergence Of Mega-Trends

Tonight, in a few hours, the NFL will open for the 2015 season. It has become the nation’s religion and opiate. In terms of media, and especially TV, it remains the ratings buster, becoming the backbone for ISPs to sell bundled media packages. All of this is well known and documented.

What’s slightly different about about this forthcoming season, this year, is a convergence of trends that involves the world of startups, mobile apps, fantasy sports, and real-money gaming:

(1) Fantasy Sports On Mainstream Precipice: If you listen to sports radio (like me) and/or visit the typical sports media sites, no doubt you’ve been inundated with all varieties of promotions for fantasy sports. This is peak season for these networks and the league to scoop up new users around the draft and start of the season. It is very social behavior and how many groups elect to stay in touch beyond group messenger chat apps.

(2) Real-Money Gaming Baked Into Fantasy: Many of these leagues would pay season dues to CBS or other providers to host their leagues and keep stats, and on the side, many would chip in a pool to award the season’s winner a cash bounty, to keep things interesting. Over the past few years, huge, fast-growing startups like FanDuel and Draft Kings would bring these two forces together, allowing people to play via mobile, enter leagues quicker, enter multiple leagues, and to create depositor accounts and issue huge payouts. (It’s very similar to the Texas Hold ‘Em craze which swept through ESPN and 20-something houses almost a decade ago before it hit a regulatory snag.)

(3) Real-Time Audience Aggregation Power Of Television: For live events, TV is still excellent at aggregating live audiences, and nothing is better than live sports — in particular, live NFL football. People around the world, right now, even if they hate the Patriots and couldn’t care about the Steelers, they are going to watch and follow this game. When audiences form around the game, the pre-game, the post-game, they’ll be hearing ads for fantasy sports apps and those which have the ability to play with real money and take these social leagues to the next level. It is happening fast, the economics work, and most importantly, the sports leagues and the owners and network providers want and need this to happen.

The NFL owns Sunday culture, and with Monday Night Football and the newest addition of Thursday Night Football, is creeping into more of the nation’s free time and prime time. Daily fantasy sports with the allure of prize money attached to it turns what is a once-a-week product into a daily active use case product. When you combine the addiction toward the NFL product, the power of network TV, the social draw of fantasy leagues, the permeance of mobile apps, and the specter of winning real money, the result is a perfect storm of fans to “get into the game” in a whole new way.


“A Constant Struggle For Recognition”

A lot of people aren’t going to like this post given the timing, but the story has been forgotten, so I watched the NFL biography video on Tom Brady again yesterday. It chronicles his life from little league baseball, to picking up football when he was a high school freshmen, his hyper-competitive years in college football, his near-miss in the 2000 NFL draft, and his professional career highlights. In watching this video again, a number of themes emerge that reminded me of how entrepreneurial talent is built and evaluated, with all the smart people in the room. Those themes from the video are:

(1) The Cost Of Split-Focus: When Brady was an upperclassman at Michigan, then head coach Lloyd Carr also landed one of the highest-profile recruits from nearby Ann Arbor, two-sport star Drew Henson, who was also drafted by the New York Yankees. Henson wanted to play football and baseball for the Wolverines, and in order to develop Henson, who had more upside than Brady, Carr told both he would split their time in games to see who was performing better and then lock in the choice for the 2nd half of each game. Brady could’ve transferred to been a shoe-in starter at another school, but he opted to stay and stick it out. As it turned out, Brady would then come in to clean up the messes left by the other quarterback, building up a proficiency in bringing his team back from being down in score. While Brady fought for his role and constantly felt his job was on the line every week, Henson rested on his natural abilities and kept his options open to pursue baseball concurrently. The parallels exist today in the startup world, with startup CEOs creating investment firms and investors incubating companies, or companies who have co-CEOs, or CEOs who have multiple CEO jobs.

(2) Pro-Rata Recommendations: Despite the very nice things said about Brady by Carr in this video, one of the NFL coaches in the video who had a chance to draft Brady remarked that during the combines and when teams were evaluating him, none of the Michigan coaches pounded the table for him. A similar behavior happens in startup investing. The entrepreneur has existing investors, and a new potential investor will often press existing investors to stand up and pound the table for why the deal should happen. In pressing this way, the new potential investor can read between the lines to uncover new information and to better understand why this may be a great, non-obvious investment to make. At the same time, existing investors who want to have long-term relationships with downstream investors (or, here, NFL coaches) have an incentive to be brutally honest so their word doesn’t lose value over time. Even though Carr praised Brady’s work ethic and ability to handle pressure, in the moment, he experienced FOMO with Henson’s potential looming and opted to have both quarterbacks compete against each other to see who the best was. This, in turn, made Brady paranoid to think, “maybe nobody wants you.”

(3) The Cost Of Focusing On “The Measurables”: The process of evaluating and drafting football talent has been made into a science. One of those scientists, Mel Kiper Jr., remarked that after 32 years of evaluating almost 600 college quarterbacks, Tom Brady ranked #576 in two tests of general athleticism: vertical leap, and the 40-yard dash. The video makes sure to track all of the careers of the other five quarterbacks who were selected in the 2000 draft, and it demonstrates, after 15 years, that careers are long, that oftentimes hot draft picks with the measurables are even more likely to flame out. This happens in startups and investing, people get buried in and blinded by all the data, because they can be measured. This is why we here of stories of people struggling to get funding for so long, and why building a case for investment in the early-stages around numbers often isn’t as strong as doing so with a carefully-crafted narrative about the future.

(4) Everyone Needs A Break: Brady’s window of opportunity opened in 2001, after the starting quarterback he would replace signed a $100m contract. Brady slipped in, became the starter, and took the job from his predecessor, and because it took so long for his break to come, his paranoia has driven him since. Despite his success, he likely truly believes he is expendable, that someone who is younger, fitter, faster, and stronger coming through the ranks can go and take his job tomorrow. Paranoia built over years doesn’t just fade away with success — it may in fact get stronger. Brady went through many years of what is described in the film as a “constant struggle for recognition,” and only received it as the 2001 season developed and only because the star quarterback ahead of him was knocked out of a game. I have seen many folks in the ecosystem get their “break” only after 5+ years of doing exactly the same thing before the crowd noticed “hey, this person is actually awesome!”

(5) Flawed Evaluation Processes: This is the most powerful part of the video. It’s legend now to think 198 players were drafted ahead of Brady. In the video, they keep coming back to the notes in his player file, that he didn’t have a strong arm, that he couldn’t improvise on the field, that he couldn’t jump. Those were all measurable “metrics” other talent evaluators could focus on and benchmark against others. One needs data to stack rank. This happens to startups, too…with all the seed-funded companies and copycats out there, the data separates them, and it’s hard to blame investors for doing this. Yet, investors also have to be mindful that it is the people who make the data, and not the other way around. A huge component of investing is careful evaluation and tracking of an individual protagonist’s story, how they got here, and from where, to learn more about what drives them to do what they do. That is why stories emerge of the Airbnb founders who ate shit for two years, or how Travis founded three somewhat similar companies before emerging from his parents’ basement to jump into Uber, or why it took Pinterest so many rounds of early-stage dilutive funding to get their flywheel going. All of these deals were under most investors’ noses, but they likely were looking for more proof. Now investors lament seeing these things and passing, just like NFL coaches in this video realize how they evaluated talent back in 2000 led them to their decisions at the time.

The most interesting quote about this particular evaluation process comes from former San Francisco 49er coach Steve Mariucci:

We all knew Tom very well. He was right in our backyard. He probably always wanted to be a 49er…but we didn’t open up his chest and look at his heart, I don’t think anybody did. And what kind of spine he has, and the resiliency…all the things that are making him great right now.

The prevailing sentiment around Brady today is either he is a cheater or he was unfairly framed. Without getting into that debate here, I was reminded that in today’s media scrutiny of Brady, many folks forget just how paranoid Brady had to become to survive and keep his job, starting from high school. Earlier this week, the author of one of my favorite daily newsletters, Dave Pell, who pens Nextdraft, wrote a funny headline: “BREAKING: Shockingly Attractive Rich White Superstar Quarterback Finally Gets a Break.” Brady is successful now (and a target), everyone wants to cut down the market leader — but he wasn’t always the winner, and what’s likely to drive him is more rooted in years of failure, rejection, and a constant struggle for recognition.


The Confluence Of Trends Making esports Go Mainstream

Like many others nowadays, I’m fascinated by the phenomena around “esports,” which can mean watching other people play video games or code or do both, either in person, or online, or on one’s phone. I had to laugh when Startup L Jackson tweeted “If one more VC discovers eSports this week & starts tweeting about it, I am going to come up with an ultimatum. And it will not be pleasant,” because it’s true…but there is good reason. I was catching up on some reading today and realized there are actually a confluence of non-connected trends which form to make the present day fascination quite logical:

One, the youngest millennials are now right in the middle of their teenage years, right around when they can almost drive a car. This generation entered the world when mainstream gaming consoles hit the market and started to invade the home, with the Nintendo Entertainment Systems coming to the U.S. in 1986, the Sega Genesis in 1989, Sony’s Playstation in 1994, and the XBox in 2001. Like I did, many folks owned or tried every system, and they popularized casual video game play.

Two, the culture around these home gaming systems is that only 2-4 people could play at a time. If you grew up around these consoles, you would clearly remember waiting your turn, and while you waited, you would watch other people play the same game you wanted to play. You’d just sit there. You didn’t have a phone to distract you or the Internet at home to jump on. Turns out “watching other people play video games” is randomly engrained in millennial muscle memory because everyone exhibited the behavior. This turned out to be inherently social behavior, waiting in tournaments to play the next round of EA Sports Madden or NHL, or trying to win Zelda or Metroid.

Three, over half of millennials grew up in an age where network TV was on the decline. Today, for many of them, network TV is wholly irrelevant. Instead, they stream content online, pay for subscriptions, buy individual shows, and watch shows on-demand. While mobile phones and networks take the place (in terms of attention) of TV, there are hours in the day folks can devote to this and they certainly do.

Four, the infrastructure required to support a range of esports activities has become robust enough to handle the traffic. People can now broadcast and/or consume esports media from home, networks like and others have cropped up and amassed large audiences. Mobile phones, data networks, and video channels are also more robust, of course. MLB recently announced it was spinning out its quietly robust digital streaming and hosting business, a unit which could be worth many billions of dollars more than it is today. As livestreaming technologies have demonstrated this year alone, social networks like Twitter are ready to provide users with live content (a la Periscope) and to support those streams as a piece of audience development and engagement.

Five, the cultural interconnectedness from a tech point of view between Asia and the U.S. is also responsible for the trend hitting the west. The culture of watching others play video games in larger audiences began in parts of Asia, which made sense because that’s where the home consoles were originally developed and released, before shipping to the west. Like messaging platforms today, the esports behavior is older and just took a bit longer to incubate here in the west, but now these micro-cultures have converged.

Sixth, the global rise in the importance of and celebrity around computer literacy is timed in such a way that it doesn’t make the act of participating in esports seem like a waste of time. Rather, it can be seen as both educational and social, as both entertainment and interactive.

And, there you have it, all of these forces put into a blender, and it all explains why esports is so popular, why sports and media networks are not only allocating mindshare and budgets to it, but also doing this for derivate products, such as gaming networks which let fans bet on esports participants, among other parlays. It’s been almost a year since Microsoft acquired Minecraft and when Amazon acquired Twitch, and with most technology investors being a bit older than the millennial generation, most of them have enough nostalgia to understand the behavior and recognize the power in the mass audience aggregation when they see events like this one. Like Facebook and Instagram and Snapchat aggregate audience attention on the web and on phones, esports is starting to do the same thing in the same channels, but also in real life, where kids of all ages collide, compete, and make new friends. It’s almost like an entirely new social network, and that’s what gets people excited — and rightfully so.

Quick Takeaways From NYT Story On Amazon Culture

On the morning of August 15, The New York Times published a long, investigative report on the culture at Amazon, one of the country’s (and world’s) largest technology companies. It’s late into Sunday morning the following day, and I’ve just finished the article. It took me so long to read it because I was intrigued by all the chatter and commentary on Twitter in reaction to the piece. Now, having read the original piece, here is what I take away from it:

Women – By far, the most damning part of the piece. The rest of the piece wasn’t that interesting. I can imagine many big, fast-moving companies having lots of drama and dysfunction. It doesn’t excuse unethical behavior, but there are choices parents can make, and oftentimes women (and moms) don’t have much say in the matter. An organization that doesn’t care for those it employs who are so vulnerable at a time around childbirth likely sets itself up for a rude awakening down the road. I can’t imagine a Bay Area company getting away with such ploys in today’s age.

Global Competition – What struck me most about the piece overall is how intense global pressure is on all western countries, America included. American citizens want their iPhones, but they don’t want to read about Foxconn; I want my toothpaste delivered tomorrow, but I don’t want to read about how Amazon makes it happen, right? Think of all the startups rushing to nip at the heels of Amazon. It’s a brutal game and they have big international competition (like Alibaba) and pressure from upstarts (like Wish, and potentially more).

Software vs. Software-enabled – Facebook and Google, for example, have a ton of leverage in their business model. Their software scales in a way that is so elegant, it empowers them to go over-the-top to recruit, hire, and retain employees. These are software-driven companies. By contrast, while Amazon certainly has amazing software, it is more defined by operations, logistics, and a characteristically low-margin threshold to ensures I can get my tube of toothpaste tomorrow. It doesn’t enjoy the elegance of a Facebook web and mobile ad model, and therefore is under all sorts of insane volume pressures the outside world cannot comprehend.

Ad-Homimem Attacks – I’ve noticed an uptick in this behavior, that when information comes out that is controversial and places a tech company or someone in tech in the klieg lights of the press, many (not all) will rush to discredit the source. It happens in politics, too. People don’t like to see stones being thrown at glass houses because in tech, there’s a row of glass houses that make for great fodder for the press who is hungry for more expose-type journalism and want to experiment with new types of media. The reality is that tech is driving the global economy, it is touching peoples’ lives in more and more ways, and the press will increasingly be on the lookout for targets to sink its teeth into. For instance, I can’t imagine Amazon not addressing the women/expectant-moms portion of the article, though I don’t think they’ll care about the rest of it. As I like to say, everyone in tech now plays for the Yankees and should expect scrutiny moving forward.

Power Of The New York Times – I am not sure if this piece, were it published in any other outlet (except The New Yorker) would’ve generated this much of a reaction. There’s something still about the power of the NYT brand, the fear that it will be read across not just the country, but the world; that it will itself drive other outlets and blogs (like this one) to chime in and drive derivative coverage. This piece likely did so well for them, we should expect both the NYT and other outlets to commission and look for stories like this — to examine the bigger targets like Facebook, Google, Apple, Uber, and beyond, and unearth information that wants to come out and will enrapt a mainstream audience.

We live in a new world where some elite corporations have more power than many governments, a world with much less job security, much less influence of those who aren’t fluent in some bit of technology, much more technology that is impacting operations in the real world, much more competition from global conglomerates as well as young upstarts, and many more press outlets who need to figure out a way for a global audience to refer to their work and click on their headlines. I am in favor of the NYT and others writing stories like these. The press is free, and we are all entitled to our opinions on the matters exposed. This weekend’s Amazon piece was likely a test-run for a broader strategy. The world is interested to learn more, and on many things, they have the right to have this and other similar stories aired for everyone to read.

Haystack is written by Semil Shah, and is published under a Creative Commons BY-NC-SA license. Copyright © 2017 Semil Shah.

“I write this not for the many, but for you; each of us is enough of an audience for the other.”— Epicurus